Configuring Apple Mail 2 for IMAP Article #967
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If you are a UC Davis student using DavisMail please see DavisMail POP/IMAP Access
This document provides instructions on how to configure Apple Mail 2.x on Mac OS X 10.4 for use with IMAP and authenticated SMTP at UC Davis.

  1. Double-click the Mail icon in the Dock.
    Result: If you are launching Mail for the first time, it prompts you for your account information. If you already have an account in Mail, and wish to add another account for your UC Davis email, open the Mail application and follow the menu path Mail > Preferences > Accounts, then click on the + (plus) sign in the lower-left corner.

  2. Enter the following information:
    • On the Account Type pop-up menu select IMAP.
    • The Full Name field contains the name from your Mac OS X user account settings; you may change it if you wish.
    • In the Email Address field, enter your UC Davis email address (mailid@ucdavis.edu).
    Result: The General Information dialog box should look similar to the following.


  3. General Settings

  4. Click Continue.

  5. In the Incoming Mail Server window, enter the following configuration settings:
    • For Incoming Mail Server, enter mail.ucdavis.edu
    • For User Name, enter your UCD loginID.
    • Leave Password blank.

  6. Click Continue.
    Result: Mail attempts to log into the IMAP server, fails, and displays the following error message: Trying to log into the IMAP server "[servername].ucdavis.edu" has failed. Please make sure the username and password are correct. If you continue, you may not be able to receive any email. Mail gives this error message because IET’s IMAP servers require email clients to have Secure Sockets Layer (SSL) turned on in order to log into the server, which you will do later in the configuration process.

    The Incoming Mail Server window looks similar to the following.

    Incoming Server settings


  7. To continue with the configuration process, click Continue.
    Result: The Incoming Mail Security window is displayed, as follows.



  8. Configure Incoming Mail Security, as follows:
    • Click the Use Secure Sockets Layer (SSL) checkbox if it is not checked.
    • On the Authentication pop-up menu; select Password.

  9. Click Continue.
    Result: The Outgoing Mail Server window is displayed.

  10. Configure Outgoing Mail Server settings as follows:
    • For Outgoing Mail Server enter smtp.ucdavis.edu.
    • Make sure Use Authentication is checked.
    • For User Name enter your UCD LoginID.
    • Leave Password blank.

  11. Click Continue.
    Result: As in step 5, above, Mail attempts to log into the SMTP server and displays an error message, as follows:

    Outgoing Server settings


  12. Click Continue.
    Result: The Authentication pop-up menu should be set to Password.

  13. Click Continue.
    Result: Mail displays a summary of your account settings, which should look similar to the following.

    Summary of Mail's settings


  14. Click Continue.
    Result: Your account has been created.

  15. Click Done.
    Result: Account creation is finished, but you are not through with configuration! Continue as follows.

  16. In Mail, follow the menu path Mail > Preferences > Accounts.

  17. In the list of accounts at the left, click to select your UC Davis email account.

  18. Click Server Settings.
    Result: The SMTP Server Options window opens.

  19. Do the following:
    • For Server port enter 587.
    • Click to check Use Secure Sockets Layer (SSL).
    • From the Authentication pop-up menu, select Password.
    • Your username should appear in the User Name field.
    • For Password enter your email password.

      Result: The SMTP Server Options window should look similar to the following:

      SMTP Server options

  20. Click OK.

  21. In the Accounts window, click Advanced.

  22. In the Advanced window, do the following:
    • For the IMAP Path Prefix enter mail (in all lowercase letters).
    • Click to check Use SSL.
      Result: Port should change to 993.
    • In the Authentication pop-up menu, select Password.

      Result: The Accounts > Advanced window should look similar to the following:

      Advanced options


    You are done! Completely close and exit Apple Mail, then open it cleanly. Your email account is now setup in Apple Mail.
Article last modified 2008-11-26 13:59:26

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