Clear web browser cache and cookies Article #1869
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How do I clear the web browser cache and cookies?

What is the cache?

When accessing web pages, a web browser stores copies of web pages locally (cache). It is good to periodically clear the cache to avoid any problems.

What is a cookie?

A cookie is a small text file stored in the web browser. Each website you visit will most often place a cookie in your browser. If you experience errors with logging into any particular web site, clearing out the cookie from that site will give you a fresh login and resolve many browser issues.

Firefox 3.0.x

  1. From the Tools menu, select Clear Private Data.



  2. Only check Cache, Cookies, and Authenticated Sessions, then click Clear Private Data Now.



  3. Completely close and exit Firefox.

Firefox 3.5.x


  1. From the Tools menu, select Clear Recent History



  2. Select Everything from the Time range drop-down list. Then click the down arror and check the boxes that correspond to Cookies, Cache, and Active Logins.



  3. Click Clear Now.



  4. Completely close and exit Firefox.

Safari 4

  1. From the Safari menu, select Reset Safari



  2. Only check Empty the cache, Remove all cookies, and Close all Safari windows



  3. Click Reset.

Internet Explorer 7/8

  1. From the menu bar, select the Tools menu and click on Internet Options



  2. Click on the Advanced tab and then click the Reset button



  3. For the final screen, click Reset. IMPORTANT: Do not put a check mark on "Delete Personal Settings".



  4. Completely close and exit Internet Explorer.
Article last modified 2009-11-20 09:33:38

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