IT Express Knowledge Base    View Categories  |  Advanced Search  |  About XBase  |  Contact  |  Help    Login  

Search:

Configuring Windows XP for moobilenetx (802.1x Secure Wireless) Article #1566
Author Date Modified 2007-11-19 10:19:33
Category UCD Campus Wireless (802.11g)GroupITX
Category Path Services > IET Services > UCD Campus Wireless (802.11g)
These instructions should be sufficient to help most Windows XP Professional users set up their computers to use the campus wireless services with 802.1x authentication.

Before You Begin

These instructions assume you have a computer running Windows XP Professional with Service Pack 2 and an installed wireless network interface card (NIC) which supports WPA encryption.

  1. Go to Start > Control Panel > Network Connections.
  2. Select your wireless network connection, right click on it and select Properties.

    Network Connections Screenshot

  3. Ensure that the two check boxes at the bottom are checked. Then select the Wireless Networks tab.

    Wireless Properties General Screenshot

  4. Ensure the Use Windows to configure my wireless network settings box is checked. Click Add.

    Wireless Properties Wireless Screenshot

  5. Add "moobilenetx" (no quotes) to the Network name (SSID) field. Select "WPA" as the Network Authentication and "TKIP" for the Data Encryption. Then click the Authentication tab.

    Association Tab Screenshot

  6. Select Enable IEEE 802.1x authentication for this network and select "Protected EAP (PEAP)" as the EAP type. Make sure ALL THE OTHER BOXES ARE UNCHECKED, then click Properties.

    Authentication Tab Screenshot

  7. Your screen should look as follows:.

    PEAP properties screenshot

  8. Click Configure.
  9. Uncheck Automatically use my Windows logon name and password (and domain if any) is checked and Click OK.

    User Windows Name and Password screenshot


  10. Click OK on all open windows until you are at the Network Connections window.

Connecting

  1. If you do not connect to the campus wireless network, right click the wireless connection, select "Disable" and then "Re-enable".
  2. Once you have successfully connected, you will see the following balloon in the bottom right-hand corner of your screen. Click on this balloon.

    Wireless Connection Baloon

  3. You will be asked for your credentials. Enter your UCD LoginID and Kerberos password in the appropriate boxes. The Logon Domain box should be left blank. Click Ok.

    Credentials box screenshot

You should not need to enter your credentials on subsequent connections to moobilenetx. You can remove cached credentials by following the information in this article:

Windows XP 802.1X supplicant troubleshooting

Troubleshooting: Common wireless Setup and Connection Problems

After successful completion of the above steps, the major reasons for unsuccessful connection may be one or more of the following.

  • You will not be able to log in to MoobilenetX if you have not changed or refreshed your password recently (since July 17, 2006). Refreshing your password should take care of the problem (you may keep the same password if you wish). To refresh your password, visit the Computing Accounts Webpage and select the "Change your password" option. After you refresh your password, wait about 10 minutes and then you should be able to log in to MoobilenetX.
  • You may be in an area with no UCD wireless coverage. Coverage maps can be found here.
  • UCD wireless or the campus network is temporarily down. If your neighbors also are unable to connect, this is the most likely cause. Try again later.

Need Help?

  • Installing your wireless card (NIC) or its driver software? Contact the card's manufacturer.
  • Configuring your computer for wireless? Call 530-754-HELP (Mon-Fri 7am-9pm) from in front of your computer.